Refund Policy

We now offer a 7-day return policy. If for any reason you’re not completely satisfied with your purchase, you may request a return within 7 days of receiving your item.

To be eligible for a return, your item must be in the same condition that you received it unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please email us at contact@thediyloft.com. 

Damages and Issues

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can evaluate the issue and make it right.

Exchanges

If you’d like to exchange an item, the quickest way is to return the original item and make a new purchase once your return is accepted.